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From: Dr. Margolies.. 7-1-22
www.familychirocenter.net
Posting This Week:
Practice For sale, metro Atlanta, E. Cobb .. For sale Mini-med X-ray Processor .. Exercise/Rehab virtual program
Summertime
This summer with the cost of everything higher than last, you may find patients deciding how important their chiropractic care is when they weigh their cost of living and the bills they pay. Unfortunately, many people will be cutting down on expenses and decide their daily routine based on how inflated their lifestyle has become. As the doctor, planning their wellness you expect compliance and following their schedule is most important but the cost of gas, insurance co-pays or cash per visit may be, for some, a bit too much and weighs heavy on their decision. Prior to having patients drop out of care be proactive and plan ahead
I recommend you schedule a staff meeting and discuss this with them. They often hear concerns before you do. Banter between staff and patient often is more relaxed than with you. Patients may open up and discuss their financial or emotional concerns with prediction that they may be dropping out of care soon. What steps are you ready to implement to help these individuals. Hopefully, this is the exception rather than the rule but like a good boy scout, best be prepared.
First an educated patient is a compliant patient, a referring patient, a patient ready to make it happen to reach your goals for them to be well. If there is a list of potential dropouts or recalls that would return for maintenance care except for finances, get in front of it. Without being overt when they are seen next be sure they understand their problem, understand your plan and rationale for adjusting and therapies and then recall their initial visit, their initial symptoms and how they are today. In other words, make it real and if you feel they understand and you feel they may be on the fence, especially if a staff member alerted you, ask if finances or whatever may be an issue. Listen to them, be understanding and make it happen. Possibly place them on a payment plan or reduce the fees or whatever you feel is equitable without compromising your integrity. Once this hurdle is handled, they will follow through.
Second give them homework. Visit time with our patients are short, sweet and powerful but if finances are being decided based on quantity rather than quality, someone may decide to forgo a visit here and there and place themselves on their own schedule. Be prepared to either send them an email with homework, a link to stretch videos, structural, ergonomic and nutritional advice or whatever protocols you feel will enrich their care and help them stay the course. This also is a great marketing tool and some patients will forward it to family and friends.
Third, listen to the patient, be understanding with quality time. You may be fortunate to fill you vehicle with gas without reservation or decide easily that summer camp is a go for your kids or juggling between expenses without a worry, others may not be so fortunate.
Have a Peaceful July 4
Postings
Dr. Margolies’ Tucker, metro Atlanta, office for sale:
Contact Premier Practice Consultants: 770-748-6084 Ext. #2 ask for Dr. Margolies Tucker practice
Practice For sale, metro Atlanta, E. Cobb:
Doctor retiring willing to stay for easy transition. Located in a busy shopping center. All equipment, Xray, computers, software included, A/R negotiable. Call 404-409-9244
For sale Mini-med X-ray Processor:
Mini-med x-ray processor. 7 years old. Works great. $995. 10x12 Cassettes $25 each. Film also. Bought new digital x-ray so no longer need. Text: 770-624-7660
Exercise/Rehab virtual program:
Great Interactive Exercise/Rehab virtual program for your patients. The downloadable software designed for a windows-based laptop or an Apple iPad combines motion-sensing, video-gaming, and world-travel.
Visit: https://vimeo.com/714120275For a free demo call. 706-663-4773
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